18 Jan How to Write a Job Description
When your business comes to the point of bringing on more people, it’s time to start focusing on job descriptions. Job descriptions serve as a way to identify people by their position title. They clarify what the business expects of that person and guides the conversation during the interview and training process. Job descriptions produce a smooth work flow and help eliminate work duplications. As such, jobs descriptions are a necessary part of hiring. So how do you go about creating one?
How To Write A Concise Job Description: 5 Simple Steps
The job description is a critical document for every position. A good job description performs a number of important functions:
- It describes the skills and competencies that are needed to perform the role.
- It defines where the job fits within the overall line of authority and line of accountability.
- It is used as the basis for the assignment agreement.
- It is a valuable performance management tool.
- It may also include general and/or specific duties.
The first fundamental element of the job description is the job title. A good job title will have the following qualities:
- It accurately reflects the nature of the job and the duties being performed.
- It reflects its ranking order with other jobs in the organization.
- It does not exaggerate the importance of the role.
- It is free of gender or age implications.
- It is self-explanatory for recruitment purposes.
- An example of a good job title is ‘Parking Inspector’. An example of a bad job title for the same position would be ‘Council Enforcement Officer’. This title gives you no indication of what is being enforced. In this case, the word ‘parking’ would be a mandatory requirement in the job title.
- The job description should contain a list of the duties and responsibilities associated with the role, along with the amount of time expected to be dedicated to each task. This should be represented as a percentage (e.g. filing 20%, data entry 40%, etc).
- Descriptions of duties should be no more than two or three sentences in length and should be outcome-based, containing an action, an object and a purpose (e.g. ‘compiles monthly reports to allow monitoring of the department’s budget’).
- The list of duties and responsibilities will vary in length, but as a rule, should be as short as possible, otherwise the document becomes an operational manual rather than a job description!
- Roles in smaller companies (e.g. office manager) may have more tasks associated with them, due to their ‘all rounder’ nature, but you should still aim to keep your list to around fifteen tasks and preferably less.
Skills and Competencies or Qualifications
- Skills and competencies should be listed separately from each other, as they are two quite separate things. Skills are activities the candidate can perform based on what they have learned in the past, or from qualifications they have obtained. Competencies are the traits or attributes you expect the candidate to display in the role.
- An example of a skill is the ability to give effective presentations. It is a skill that can be learned through study and practice. An example of a competency, on the other hand, is strong communication, which is an innate characteristic displayed by a person.
- The modern trend towards competency-based job descriptions means extra weight is given to behavioral competencies such as leadership, teamwork, flexibility, communication and initiative.
Relationships – Line of Authority/ Line of Accountability
- It is important to include reporting lines and working relationships in your job description. Reporting lines clarify the responsibilities of the position by showing who the candidate reports to and who reports to them. This is important, not only in relation to compliance issues, but also to give the candidate an insight into the hierarchical structure of the organization and how their position fits into it.
- Working relationships are the people and departments the position requires the candidate to work closely with. It is a good idea to give an indication of the size of such departments and the extent of interaction.
- An organizational chart is a good way to represent relationships in a job description, with vertical lines between boxes demonstrating reporting lines and horizontal lines showing working relationships.
- Rather than assigning a particular salary to the position, work out a salary range to include in the job description that is competitive with similar positions in other organizations and allows for variations in education and experience. Obviously, this would need to be updated from time to time, in line with changing pay scales.
I hope this was helpful! This is actually taken straight from a manual I co-wrote on running a business, so I apologize for the more technical language today. But writing a job description in line with this will not lead you wrong!
Join me every Monday for tips on entrepreneurship and leadership.